This Privacy Policy describes how PFVT Motors, LLC dba Peoria Ford ("PFVT Motors," "Peoria Ford," "dealership," "we," "us," or "our") collects, uses, and shares information in connection with our government and commercial vehicle sales website at governmentautosales.com (the "Site") and related communications, including SMS/text messages.
By using this Site, submitting a form, or opting in to communications, you agree to this Privacy Policy and our Terms of Use.
1. Overview
PFVT Motors, LLC dba Peoria Ford sells and supports commercial and government vehicles, including fleet, municipal, and agency purchases. We take privacy seriously and are committed to transparency in our information practices. This Policy explains the rights and choices you have regarding personal information we collect.
2. SMS / Mobile Information (A2P)
If you provide a mobile phone number and consent to text messages, we use that number only to send the messages you opted in to receive from PFVT Motors, LLC dba Peoria Ford. Typical messages relate to commercial and government vehicle sales, including inventory availability, quotes and bid follow-up, appointment confirmations, delivery and upfit status, order and documentation updates, and occasional promotional messages about vehicles, incentives, and fleet programs.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out. Reply HELP for help.
- Consent is not a condition of purchasing any vehicle, product, or service.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service and our messaging platform, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Full SMS program terms are in our Terms of Use — SMS / Text Messaging.
3. Information We Collect
The information we collect depends on how you interact with us — for example, browsing inventory, requesting a quote, arranging a government or fleet purchase, or opting in to email or SMS.
Information you provide
- Contact information. Name, agency or company name, job title, mailing address, email address, and telephone numbers (including mobile numbers you provide for SMS).
- Vehicle and account interest. Vehicle(s) of interest, VIN, fleet size, upfit or body requirements, bid or contract details, and related notes.
- Purchases and payments. Billing and shipping information, payment details, and transaction records. We may use payment processors to complete a purchase.
- Credit and financing. If you apply for commercial financing, we collect credit-related information as permitted by law and provide required notices.
- Communications. Records of emails, calls, texts, chats, and our responses. Calls may be recorded.
- Inquiries and forms. Information you submit when you request a quote, check availability, schedule an appointment, or ask about government or commercial programs.
Information from other sources
- Website activity. IP address, browser and device type, pages viewed, referring URL, and similar technical data collected automatically through cookies and similar technologies.
- Service providers. Our CRM, website, analytics, and messaging vendors may process information on our behalf.
- Manufacturers and partners. Ford Motor Company or other manufacturers may share lead or vehicle information with us when you request to be connected with our commercial or government sales team.
- Public and government records. As needed to complete a sale, title, registration, or fleet documentation.
4. How We Use Personal Information
We use personal information to:
- Provide commercial and government vehicle sales, quotes, inventory information, upfitting coordination, delivery, titling, and related services;
- Respond to inquiries and provide customer support;
- Send communications you request or consent to, including email and SMS;
- Process payments, financing applications, and vehicle transactions;
- Handle warranty, recall, and safety matters;
- Improve our Site, inventory tools, and customer experience;
- Protect our business, prevent fraud, and enforce our Terms of Use;
- Comply with legal obligations, including title, registration, and government contracting requirements.
We may also use de-identified or aggregated information to understand inventory demand and improve our operations. That information is not used to identify you.
5. How We Share Information
We do not sell your personal information. We do not rent or sell your name, address, email address, payment information, or mobile number.
Mobile numbers and SMS opt-in data are never shared with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties except subcontractors who perform support services for us (such as our CRM, customer service, or SMS delivery platform), and then only to send or support the messages you requested.
We may disclose personal information in these limited situations:
- Service providers. Vendors who process information for us, such as website hosting, CRM, payment processing, lenders, upfitters, and SMS/email delivery. They may use the information only to perform services for us.
- Manufacturers. Ford Motor Company or other OEMs, when required for ordering, allocation, warranty, recall, or safety programs.
- Government agencies. Motor vehicle departments and other authorities as required to title, register, or document a vehicle transaction, or as required by a government contract.
- Legal and safety. When we believe disclosure is required by law, legal process, or to protect the rights, safety, or property of PFVT Motors, LLC dba Peoria Ford, our customers, or the public.
- Business transfers. In connection with a merger, sale of assets, or similar corporate transaction, subject to this Policy.
6. Cookies and Analytics
We and our service providers may use cookies, pixels, and similar tools to operate the Site, remember preferences, measure traffic, and improve performance. You can block or delete cookies in your browser settings. Some Site features may not work if cookies are disabled.
We may use Google Analytics or similar tools. You can learn more at Google's Privacy Policy and opt out at Google Analytics Opt-out.
7. Your Choices
- SMS. Reply STOP to any message to opt out. You may also email [email protected] or call (623) 523-6151.
- Email. Use the unsubscribe link in our emails or contact us at the address below.
- Access and updates. Contact us to review or update contact information we hold about you.
8. State Privacy Rights
Depending on your state of residence, you may have rights to request access to, correction of, or deletion of personal information, or to opt out of certain sharing. We do not sell personal information as that term is commonly defined under state privacy laws, and we do not share mobile opt-in data for third-party marketing.
To exercise a privacy request, email [email protected] or call (623) 523-6151. We will verify your request as required by law. You will not be discriminated against for exercising your privacy rights.
9. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children
This Site is intended for commercial and government vehicle customers and is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, contact us and we will delete it.
11. Third-Party Sites
The Site may link to manufacturer, lender, upfitter, or other third-party websites. Those sites have their own privacy practices. We are not responsible for the content or privacy practices of sites we do not operate.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The revised date above will change when we do. Material changes will be posted on this page. Your continued use of the Site after an update constitutes acceptance of the revised Policy to the extent permitted by law.
13. Contact Us
Questions about this Privacy Policy or our privacy practices:
PFVT Motors, LLC dba Peoria FordGovernment & Commercial Vehicle Sales
9130 W Bell Road
Peoria, AZ 85382
Phone: (623) 523-6151
Email: [email protected]